Frequently Asked Questions

What is Chartsy?

Chartsy is an AI-powered analytics tool that turns your Stripe data into visual dashboards and charts, just by asking questions.

Can I customize my dashboard?

Absolutely! You can save up to 12 visualizations, remove or update charts anytime, and build a dashboard that fits your goals.

Do I need to know how to code to use Chartsy?

No coding required! You can explore your data using plain English questions, and Chartsy will generate visualizations for you.

Can I download charts and dashboards?

Yes! You can export entire dashboards as PDFs or individual charts as PNG images. Great for investor updates or team reporting.

How does Chartsy connect to my Stripe account?

You securely connect your Stripe account via Stripe’s OAuth flow. Chartsy never stores your credentials.

Is Chartsy free to use?

Chartsy is completely free, with no hidden fees or a credit card required.

What data does Chartsy sync from Stripe?

Chartsy automatically syncs up to 20 months of data, including transactions, refunds, customers, subscriptions, and more.

Will Chartsy support other platforms besides Stripe?

Paddle integration is coming very soon, so you’ll be able to analyze your Paddle revenue alongside Stripe data. You can connect multiple accounts - whether from Stripe or Paddle and combine them into unified dashboards for a complete view of your business performance.

What kind of questions can I ask ChartsyAI?

You can ask things like “Show revenue by month,” “How many new customers this quarter?”, or “What’s my refund rate?”

Is my data secure?

Your data is encrypted, your Stripe connection is read-only, and Chartsy does not store sensitive financial information.