Billing and Payment process for Chartsy
This page explains how the Billing and Payment process work for Chartsy Premium.
Last updated
This page explains how the Billing and Payment process work for Chartsy Premium.
Last updated
Chartsy offers a 30 days free trial. There is no credit card required to get started with the trial, and it includes everything you would get with the Premium version:
Access to all features (30+ graphs)
Limitless answers from ChartsyAI
Up to 3 years of historical data
Advanced reporting (Drill downs, segments, RFM)
1 Data Source (BigCommerce)
Priority Vote for new features or customized charts (reach out here).
For more details on our pricing, click below:
When your 30-day trial period ends, the Billing Admin will need to upgrade to a paid plan to continue using Chartsy. If the Billing Admin does not upgrade, all users associated with that ecommerce account will be blocked from accessing the platform.
Blocking Period: The blocking stage lasts for 15 days. If the Billing Admin does not upgrade within this period, all associated accounts will be deleted.
You can choose to upgrade to either a Monthly or Yearly plan. For more information on charges and refunds, click below:
To check your current plan, navigate to the Payments & Billing tab in your Settings. Here, you can:
Cancel your plan
Update your payment details
View any invoices linked to your account
Please note that only Billing Admins have access to the Payments & Billing tab in Chartsy.
For further assistance, feel free to reach out to our support team.
