Billing and Payment process for Chartsy
This page explains how the Billing and Payment process work for Chartsy Premium.
Free Trial
Chartsy offers a 30 days free trial. There is no credit card required to get started with the trial, and it includes everything you would get with the Premium version:
Access to all features (30+ graphs)
Limitless answers from ChartsyAI
Up to 3 years of historical data
Advanced reporting (Drill downs, segments, RFM)
1 Data Source (BigCommerce)
Priority Vote for new features or customized charts (reach out here).
For more details on our pricing, click below:
What happens after the free trial?
When your 30-day trial period ends, the Billing Admin will need to upgrade to a paid plan to continue using Chartsy. If the Billing Admin does not upgrade, all users associated with that ecommerce account will be blocked from accessing the platform.
Blocking Period: The blocking stage lasts for 15 days. If the Billing Admin does not upgrade within this period, all associated accounts will be deleted.
You can choose to upgrade to either a Monthly or Yearly plan. For more information on charges and refunds, click below:
View all plans and invoices
To check your current plan, navigate to the Payments & Billing tab in your Settings. Here, you can:
Cancel your plan
Update your payment details
View any invoices linked to your account
Please note that only Billing Admins have access to the Payments & Billing tab in Chartsy.
For further assistance, feel free to reach out to our support team.
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